Rich Rosenblatt This is a newer pt to the office. She is a doctor and always tells us that she does not have a lot of time to come in for appointments due to her busy schedule. She called a few weeks ago telling my receptionist that she broke a veneer on the upper left and needs to get in ASAP to fix. She is very nice but very picky. I'll include a pic of how she showed up in our chair with the broken veneer on #11. The veneer she had cracked at the incisal edge. It was 9 years old. I took some composite and filled it in so I could bio copy it.
I told her it would take me about 90 minutes but she'd be leaving with the final. She could not believe it. Kept repeating that this was not possible. She came in today so I took a quick pic of the final. She told me she liked the final better than the original because I wrapped the prep to the lingual and she could not see the margin that was visible on the original. She left the office telling us that she is going to tell everyone she knows that if they need cosmetic work that they need to come to us.
The power of 1 visit dentistry, especially when it is in an aesthetic area, can be a great practice builder. when patients think you can do something that no one else can, you separate yourself from the rest. The last pic is the final of the veneer on #11. Not a huge deal, but a nice color match and she was very happy with the final result. She came in today to take impressions for a night guard and kept letting us know how much she appreciated getting the final the same day and how much she loves how it looks. I Love me some CEREC!!
