Rich Rosenblatt There are many times when we have to use our CEREC machine on multiple patients at the same time. I have received questions on what is the easiest way to open a second case. I will also show a problem that can occur when opening a second case, and how to combat it.
The easiest way to open a second patient is to click on the Windows button at the lower left of the keyboard.
Click the button and the Start menu will open. Click on the icon that says CEREC SW4. This will open a second program, and you can begin to enter the patient info.
The issue we can run into is locking up the camera on the second patient. If the camera in the first case is in the Acquisition phase, it will not be able to be activated and used in the second case. You will see an error message like this:
If you are sharing your AC with another doctor, make sure that you take the images and then go past the Acquisition phase into the Model phase. Once you do that, the camera will be active, and you will be able to image on the second patient.
